ITIL 4: Direct, Plan, Improve
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Описание книги
The ITIL 4: Direct, Plan and Improve book forms one publication of the higher-level guidance, following ITIL 4 Foundation.
Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization
Align tactical and strategic activity
Improve the direction of organizational change
Encourage a culture of continual improvement
Ease leadership decision-making
Helps you pass your Direct, Plan and Improve exam
Reference guidance for day-to-day problems for IT Professionals
